Terms & Conditions
Please read the terms & conditions carefully.You are bound by all terms & conditions mentioned on this page from the moment a bonus is credited to your account. DISCLAIMER: All terms and conditions stated on this page are final unless any term stated on this page is directly contradicted by something said in any bonus offer itself. In such a case, ONLY the contradicted term(s) and/or condition(s) on this page will be null and void for that bonus offer and whatever is stated in the offer will be considered the term(s) and/or condition(s) for that bonus offer. Any term(s) and/or condition(s) not contradicted by the bonus offer will continue to remain in full effect. No employee of CasinoGirl.eu has the authority to waive any term(s) and/or condition(s) mentioned on this page under any circumstances. If an employee claims to do so, please contact [email protected] immediately to report him/her.
Term #0 - Weekly promotionsCasinoGirl.eu Promotions Online and Email Advertisements Any codes ending in the word "CASH" are all-games percentage bonuses on deposits of $20 - $500. The number in the code indicates the percentage. For example, the code "300CASH" is a 300% bonus on deposits of $20 - $500. CASH bonuses have a, 87X wagering requirement. That means the bonus must be wagered 80 times before being eligible for a withdrawal. All applicable games will appear in the bonuses tab and you can play any of them to meet the wagering requirements. Players found abusing this offer by placing no-risk bets to meet wagering requirements will have their bonus & winnings revoked and their accounts banned. All codes ending in the word "FLAT" are flat bonuses on deposits of $25 or more. The number in the code indicates the flat amount of the bonus. For example, the code "400FLAT" would be a $400 flat bonus on deposits of $25 or more. FLAT bonuses are slots bonuses with 90X wagering requirements. That means the bonus must be wagered 50 times on the games appearing in the "bonuses" tab (all slots, keno, scratch cards) in the casino lobby before being eligible for a withdrawal. Wagering your deposit does not count towards the wagering requirements of the bonus. All codes that contain the word "FREE" or "CHIP" are special free chips with 80x wagering requirements. That means the bonus must be wagered 80 times before being eligible for a withdrawal. The number indicates the amount of the free chip. For example, "10FREE" would be a $10 free chip. All regular and 3D Slots will appear in the bonuses tab of the game lobby and you can play any of them to meet the wagering requirements.
Term #1 - All bonuses are stickyUnless stated otherwise with the bonus offer all bonuses offered at CasinoGirl.eu are "sticky bonuses" Sticky bonuses cannot be withdrawn from the casino, and will be removed from the account when a withdrawal is processed. A Sticky Bonus means that there is a maximum cash out on the bonus amount. Each type of bonus has a different max cash out. See each type of bonus for the cash out amount.
Term #2 - Deposits are lost firstThis term is best explained by an example. If you deposit $100 & get a 100% bonus the total amount in your account is $200. So you start wagering and after a while the remaining balance in your account is only $150. That means that the current "cash balance" in your account would be only $50 even though your account balance is $150. Why Because of term #2. When you have deposit + bonus in your account and you happen to lose you lose the deposit first, then the bonus. In this rule, you must complete all rollovers on bonuses taken prior to receiving a cash out. You cannot lose the bonus and request a cash out.
Term #3 - Wagering requirements must be metAll bonus offers you see on the promo page and elsewhere have wagering requirements attached to them. You must meet the wagering requirements to be able to withdraw any winnings. You have the option to forfeit all winnings & all bonuses and withdraw whatever cash balance is left in your account at any time irrespective of wagering requirements.
Term #4 - Maximum cash outsYou will always see a variety of bonuses being offered by CasinoGirl.eu via our website and sometimes via emails or other mediums. Depending on the % of the bonus there are maximum cash out amounts associated with the bonuses. Whenever term #4 is enforced on your account at the time of a withdrawal all non-withdrawable funds are removed (zeroed out) from your account. All free chips Any bonus given to a player where he does not deposit any of his own money in conjunction with the bonus is considered a free chip. The maximum withdrawable amount on a free chip is 1X the amount of the bonus. Please note that free chip related winnings can only be withdrawn via one of our E-wallets or cash payment and will never be sent out via Cashier's check or Money Order. Example: In a scenario where you get a free chip of $100 the maximum cash out amount is 1X the amount of the bonus = $100 x 1 = $100. In this case, any additional funds in your account over and above the maximum cash out of $100 will be removed (zeroed out) at the time of your withdrawal. Once a customer has successfully taken a withdrawal arising from a free chip he may not request another withdrawal from a free chip until he makes future cumulative deposits exceeding the amount of the free chip withdrawal. This does not affect withdrawals arising from real money deposits. Making a deposit after winning on a free chip but before taking a withdrawal does not negate this term. All bonuses of 200% & below The maximum withdrawable amount on any bonus of 200% or below is 4X the amount of the bonus. Example: If you deposit $100 & receive a 200% bonus the bonus you will receive will be 200% of $100 = $200. Since the maximum cash out is 4X the amount of the bonus the maximum withdrawable amount will be $200 x 5 = $1000. In this case, any additional funds in your account over and above the maximum cash out of $1000 will be removed or zeroed out at the time of your withdrawal.
All bonuses of 201% - 1000% The maximum withdrawable amount on any bonus of 201% - 1000% is 2X the amount of the bonus. However, if the redeemed bonus amount is over $1750 then the maximum withdrawable amount is only half that of the bonus amount. Example: If you deposit $100 & receive a 1000% bonus the bonus you will receive will be 1000% of $100 = $1000. Since the maximum cash out is 2X the amount of the bonus the maximum withdrawable amount will be $1000 x 2 = $2000. In this case, any additional funds in your account over and above the maximum cash out of $2000 will be removed (zeroed out) at the time of your withdrawal. All bonuses of 1001% & above The maximum withdrawable amount on any bonus of 1001% & above is 1X the amount of the bonus. Example: If you deposit $100 & receive a 2000% bonus the bonus you will receive will be 2000% of $100 = $2000. Since the maximum cash out amount is 1X the amount of the bonus the maximum withdrawable amount will be $2000 x 1 = $2000. In this case, any additional funds in your account over and above the maximum cash out of $2000 will be removed (zeroed out) at the time of your withdrawal. All "Flat bonuses" All "Flat" bonuses have a maximum cash out equal to the amount of the bonus + deposit. Released bonuses to real money must be played in the software the funds were released from. Due to contract restrictions with software providers there are no exceptions to this rule
Term #5 - Zero outsYour balance needs to be $1 or below for you to be considered "zeroed out". You may not have bonus money from 2 bonuses in your account at the same time. Therefore, the system is configured to automatically remove (zero-out) any existing bonus money from your casino account whenever you redeem a bonus. Please remember that this feature only works when you have not completed the wagering requirements on a bonus. The software moves all bonus funds to real money once wagering requirements are completed on any bonus. However, this DOES NOT mean max cash out restrictions are removed from your bonus. ALL max cash out restrictions remain in full force & effect until a "zero out" occurs either due to you playing down your balance or due to a withdrawal. If you make a deposit on top of a max cash out bonus/free chip even if it has already converted to real money due to you making the wagering requirements the most you will be entitled to withdraw at any time would be the maximum cash out available from the bonus that offers the lowest maximum cash out of all the bonuses you redeemed without zeroing out your balance + any deposit(s) you made that were not connected to said bonus. Any additional funds will be zeroed out at the time of the withdrawal.
Term #6 - Wagering requirementsTo complete the wagering requirements of any bonus at Casinogirl.eu, you must wager your bonus balance in the games appearing under the "bonuses" tab in the casino lobby. The deposit amount is not included in the rollover requirements and wagering your deposit does not count towards the wagering requirements of the bonus.
Term #7 - Provide a real physical addressNo winnings are paid out to accounts with APO/FPO or any kind of PO box addresses. Any players who enters such an address in his account will not be paid any winnings and will have his/her deposit returned.
Term #8 - Don't open multiple accountsOnly one account per household, person, computer, email address, credit card number, or shared computer environment such as a library, workplace, school, university or school is permitted. No winnings shall be paid if we detect multiple accounts. Players who choose to deposit using a credit card must use a credit card under their own name. Credit cards under the name or address of anyone other than the person who opened the account will be considered "third party credit cards." Users of third party credit cards will have any winnings voided and will have all deposit(s) refunded back to the third-party card. Management may also, at its discretion, close the account of any player using third party credit card(s) to prevent suspected fraud. Any payout requests for players who used third-party credit cards will be denied.
Term #9 - You must be 21 years of age or olderWe reserve the right to ask for a picture ID or a copy of a credit card for age verification before paying out winnings. A picture ID is asked in all cases of withdrawals resulting from free chips.
Term #10 - Account terminationsWe reserve the right to terminate the account of any player at any time at our sole discretion. If an account is being terminated due to violation of any rule on this page or anywhere else on this site, then all funds in that account shall be null and void. Any available deposit may be returned if you are found to have not acted to defraud the casino. In case of a term #8 violation (multiple accounts) the manager may void only the player's winnings and allow him to continue wagering if the violation was unintentional provided the player agrees to be more careful in the future. If your account is terminated without violation of any term being cited by us as the reason for account termination, then you can expect the following procedure to be followed: 1. Refund of all available deposits within 48 hours of account termination. 2. Payment of all winnings within 60 days of account termination. Any individuals whose accounts are terminated by CasinoGirl.eu may never open another account with us. If you feel you have followed all the terms mentioned on this page and are unable to get a withdrawal from Accounting for any reason you may escalate your case to CasinoGirl.eu management immediately by emailing [email protected]
Term #11 - AmendmentsThis page may be amended from time to time. Players are required to consult this page every time before taking a bonus to ensure there have been no amendments to any terms. We never apply any amendments retroactively. The terms mentioned on the site at the time the player takes the bonus will apply until the user zeroes out or takes another bonus (whichever is first).
Term #12 - Restricted countriesResidents and/or citizens of the following countries are restricted from redeeming any bonuses of any kind (including free chips): Afghanistan, Algeria, Albania, Armenia, Argentina, Azerbaijan, Bangladesh, Belarus, Bosnia and Herzegovina, Bulgaria, Chad, Costa Rica, Denmark, Croatia, Czech Republic, Algeria, Estonia, Egypt, Finland, French Guiana, Croatia, Hungary, Indonesia, India, Iraq, Islamic Republic of Iran, Iceland, Jordan, Korea, Kosovo, Kazakhstan, Kosovo, Lebanon, Sri Lanka, Lithuania, Latvia, Libya, Morocco, Republic of Moldova, Malaysia, Montenegro, Nigeria, Nepal, Nauru, Peru, Philippines, Pakistan, Poland, Romania, Russian Federation, Rwanda, Serbia & Montenegro, Sudan, Slovenia, Slovakia, Somalia, Sweden, Suriname, Syrian Arab Republic, Turks & Caicos Islands, Thailand, Turkmenistan, Tunisia, Turkey, Taiwan, United Republic of Tanzania, Ukraine, Uganda, Vanuatu, Venezuela, Vietnam. Any player from any of the “restricted countries" that redeems any bonus of any kind (including free chips) will have his winnings revoked and any active deposits will be returned after subtracting a 15% processing fee.
Term #13 - Zero tolerance for bonus abuse and/or bonus fraudPromotions and bonuses are there to reward our valued players. We have a zero tolerance policy on bonus abuse and fraudulent activity. We reserve the right to block bonuses from any player who we deem to be abusing our promotions. If fraudulent activity or abuse is suspected, we reserve the right to remove bonuses and associated winnings from the account and any associated accounts. The determination of what constitutes bonus abuse shall be at the sole discretion of Management. Management will be considered evidence of bonus abuse shall include, but not be limited to, the following examples: Using more than one account
One bonus per household
Wagering the bonus money on excluded games
Taking more than one welcome bonus Playing welcome bonuses listed on forums or websites in which our players have not signed up from. Example: Players signs up from www.somesite.com and takes a deposit bonus but then redeems welcome bonuses from www.othersite.com. In this case, any bonus and winnings will be forfeited and the account will be closed. Redeeming 3 or more free chips without a deposit. Free Chips are a promotion to encourage deposits. Should any player take 3 or more free chips consecutively without making a deposit, the bonus and winnings will be forfeited and the account closed.